Refund Policy

Overview

Thank you for choosing Olimia EOOD. We appreciate your business. Please read our refund policy carefully to understand your rights and responsibilities regarding your purchases.

Digital Products and Services

Due to the nature of our digital products and services, including but not limited to ready-made audio and videos, all purchases are non-refundable. The sale is considered final once a digital product has been purchased, and no refunds will be provided.

Incorrect Payment

If there is an incorrect payment (incorrect sum or method), please contact us immediately at support@olimia.io to rectify the issue. We will review the transaction and consider appropriate measures to resolve any payment discrepancies.

Exceptional Cases

While we typically do not offer refunds for digital products and services, we understand that exceptional circumstances may arise. If you believe you have a valid reason for requesting a refund, please contact us with detailed information about your situation at support@olimia.io. We will carefully review your request and assess the possibility of a refund on a case-by-case basis.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at:

This Refund Policy was last updated on [Date].